Privacy Policy


TnHS has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices.

As a registered member of TnHS, you may look forward to receiving monthly newsletters and exclusive promotions offering timely special offers.

TnHS' Privacy Policy sets forth our policies regarding the collection, use and protection of the personal information of those using TnHS website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e - mail address, and credit card number.

We encourage you to review our Privacy Policy, and become familiar with it. Also note that we do not sell or rent our customers' personal information to third parties. We review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information.

WHAT PERSONAL INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT?

When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.

MAKING A PURCHASE

In order to purchase services through our site, you must provide us with certain personal information such as your name, billing address, telephone number, e - mail address and the name or names of the person(s) travelling (if not you). We may also ask you for other personal information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transaction's status. If you are making a reservation for one or more travellers other than yourself, you must confirm and represent that each of these other travellers have agreed, in advance, that you may disclose their personal information to us.

MEMBER REGISTRATION

If you choose to become a registered member of TnHS website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, and password validation, and a password hint to help you to remember your password. This information is collected on the registration form for several reasons including but not limited to:

PERSONAL IDENTIFICATION

To complete air, hotel, car, hotel and other reservations.

To allow us to contact you for customer service purposes, if necessary.

To customize the content of our site to strive to meet your specific needs; and/or.

To make product or other improvements to our site.

In addition, we shall need your e - mail address to confirm your new member registration and each reservation you transact on our site. As a TnHS website member you will also occasionally receive updates from us about fare sales in your area, special offers, new TnHS services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e - mail messages. Please see our Opt - Out Policy described below for details.

AUTOMATIC LOGGING OF SESSION DATA

We automatically log generic information about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on TnHS website. An IP address is a number that lets computers attached to the internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP), and the approximate geographic location of his or her point of connectivity.

COOKIES

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal information. The use of cookies is very common on the internet and TnHS website use of cookies is similar to that of other such sites.

First and foremost, you can rest be assured that no personally identifiable information ("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the TnHS website and, as a result, none can be passed on to any third parties.

Cookies allow us to serve you better and more efficiently, and to personalize your experience at our site. TnHS uses cookies to personalize your experience on the TnHS website, and with respect to advertisements, if any. As to the former, these types of cookies allow you to log in without having to type your login name each time (only your password is needed. We may also use such cookies to display an advertisement to you while you are on TnHS website or to send you a "Best Day to Buy" email (or similar emails - assuming you have not opted out of receiving such emails) focusing on destinations in which we think you might be interested. None of this information is passed to any third party, and is used solely by us to provide you with a better user experience on TnHS website.

A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Similarly, a cookie may be placed by our third - party advertising companies. These companies may use aggregated statistics about your visits to this and other websites in order to provide advertisements about travel - related goods and services that you may be interested in. The information they collect does not include your PII.

The third - party advertising companies may also employ technology that is used to measure the effectiveness of ads. Any such information is anonymous. They may use this anonymous information about your visits to this and other sites in order to provide advertisements about goods and services of potential interest to you. No PII is collected during this process. The information is anonymous, and does not link online actions to an identifiable person.

Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. TnHS supports your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking TnHS cookies may disable certain features on the TnHS website, and may make it impossible to purchase or use certain services available on the TnHS website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from sites you trust, like PH.

OTHER

From time to time, we may add or enhance services available on TnHS website. To the extent these services are provided, and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such information to assist us in making the site the better and easier to use.

WITH WHOM (IF ANYONE) YOUR PERSONAL INFORMATION IS SHARED?

When you reserve or purchase services through TnHS, we must provide certain of your personal information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the TnHS website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally, TnHS will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.

At any time, you may unsubscribe from our newsletter or similar services by opting out of the same, by sending us an email to unsubscribe your email address. TnHS reserves the right to limit membership to those who will accept e - mails. Members will be notified via e - mail prior to any actions taken.

WHAT SAFEGUARDS WE HAVE IN PLACE TO PROTECT YOUR PERSONAL INFORMATION ?

All payments on the TnHS website are through SSL secured servers. This means all personal information you provide to TnHS is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the TnHS website.

In addition to the circumstances described above, TnHS may disclose the TnHS website member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of TnHS or any or all of its affiliates, associates, employees, directors or officers or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if TnHS or substantially all of its assets are acquired, our customer information will most likely also be transferred in connection with such acquisition.

WHAT OTHER INFORMATION SHOULD I KNOW ABOUT MY PRIVACY?

TnHS website contains links to other websites. Please note that when you click on one of these links, you are entering another website for which TnHS has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords, and your TnHS website membership account information. Please be very careful, responsible, and alert with this information, especially whenever you're online.

This policy was last updated as of Aug 5th, 2009. Any material changes in the way TnHS uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices via email to infor@webcrs.com. Please reference the privacy policy in your subject line. TnHS will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.

AGREEMENT BETWEEN USER AND TnHS

This agreement incorporates the terms and conditions for TnHS to provide services to the User of this website ("the User") and any person(s) availing services from TnHS through this website shall be deemed to have read, understood and expressly accepted these terms and conditions, which shall govern the desired transaction or provision of such services by TnHS for all purposes, and shall be binding on the User. All rights and liabilities of the User and/or TnHS with respect to any services to be provided by TnHS shall be restricted to the scope of this agreement.

TnHS reserves the right, in its sole discretion, to terminate the access to any or all TnHS websites and the related services or any portion thereof at any time, without notice.

THIRD PARTY ACCOUNT INFORMATION

By using the Account Access service, the User authorises TnHS and its agents to access third party sites designated by them or on their behalf for retrieving requested information, thereby appointing TnHS and its agents as their agent for this purpose. While registering, the User will choose a password and is responsible for maintaining the confidentiality of the password and the account. The User is fully responsible for all activities that occur while using their password or account. It is the duty of the User to notify TnHS immediately in writing of any unauthorized use of his password or account or any other breach of security. TnHS will not be liable for any loss that may be incurred by the User as a result of unauthorized use of his password or account, either with or without his knowledge. The User shall not use anyone else's password at any time.

RIGHT TO CANCELLATION

The User expressly undertakes to provide to TnHS only correct and valid information while requesting for any services under this agreement, and not to make any misrepresentation of facts at all. Any default on the part of the User would vitiate this agreement and shall disentitle the User from availing the services from TnHS. In case TnHS discovers or has reason to believe at any time during or after receiving a request for services from the User that the request for services is either unauthorized or the information provided by the User or any of them is not correct or that any fact has been misrepresented by him, TnHS in its sole discretion shall have the unrestricted right to take any steps against the User(s), including cancellation of the bookings, etc. without any prior intimation to the User. In such an event, TnHS shall not be responsible or liable for any loss or damage that may be caused to the User or any of them as a consequence of such cancellation of booking or services. The User unequivocally indemnifies TnHS of any such claim or liability and shall not hold TnHS responsible for any loss or damage arising out of measures taken by TnHS for safeguarding its own interest and that of its genuine customers.

Hospitality KPO Outsourcing

FEES PAYMENT

TnHS reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the services. TnHS further reserves the right to alter any and all fees from time to time, without notice.

The user shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services.

In case, there is a short charging by TnHS for listing, services or transaction fee or any other fee or service because of any technical or other reason, it reserves the right to deduct/charge/claim the balance subsequent to the transaction at its own discretion.

USING THE SERVICES

TnHS is responsible only for the transactions that are done by the User through TnHS. TnHS will not be responsible for screening, censoring or otherwise controlling transactions, including whether the transaction is legal and valid as per the laws of the land of the User. The User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The User further warrants that they will comply with all applicable laws and regulations regarding the use of the services with respect to the jurisdiction concerned for each transaction.

In the event that any of the terms, conditions, and notices contained herein conflict with the additional terms or other terms and guidelines contained within any particular TnHS, then these terms shall control.

USER AGREEMENT

TnHS is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. TnHS does not endorse any advertiser on its web pages in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

The linked sites are not under the control of TnHS and TnHS is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. TnHS is providing these links to the Users only as a convenience and the inclusion of any link does not imply endorsement of the site by TnHS. TnHS hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction. TnHS considers itself and intends to be subject to the jurisdiction of the courts of Ernakulam, India.

If the User does not agree with any of the disclaimers above, they are advised not to read the material on any of the TnHS pages or otherwise use any of the contents, pages, information or any other material contained on the TnHS Websites. The User expressly agrees that use of the services is at their sole risk. The services are provided on an "as is" and "as available" basis. TnHS may change the features or functionality of the services at any time, in their sole discretion. TnHS expressly disclaims all warranties of any kind, whether expressed or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

The information, software, products, and services included in or available through the TnHS website may include inaccuracies or typographical errors. Changes are/may be periodically made/added to the information herein. TnHS may make improvements and/or changes in the TnHS websites at any time without any notice to the User. Any advice received except through an authorised representative of TnHS via the TnHS website should not be relied upon for any decisions.

TnHS at its sole discretion reserves the right not to accept any customer order without assigning any reason thereof. Any contract to provide any service by TnHS is not complete until full money towards the service is received from the customer and accepted by TnHS.

User acknowledges that TnHS provides services with reasonable diligence and care. It endeavors its best to ensure that User does not face any inconvenience. However, the User agrees and accepts that in exceptional situations due to any technical or other failure, services committed earlier may not be provided or may involve substantial deficiency. In such cases, TnHS shall refund the entire amount received from the customer for availing such services minus the applicable cancellation, refund or other charges, which shall completely discharge any and all liabilities of TnHS against such non-provision of services or deficiencies. Additional liabilities, if any, shall be borne by the User.

Without prejudice to whatever is stated above, the maximum liability on the part of TnHS arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of the total amount received from the customer for availing the services less any cancellation, refund or other charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expenses whatsoever beyond the amount charged by TnHS for its services.

In no event shall TnHS and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the TnHS website(s). Neither shall TnHS be responsible for the delay or inability to use the TnHS website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the TnHS website(s), or otherwise arising out of the use of the TnHS website(s), whether based on contract, tort, negligence, strict liability or otherwise. The User understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

No advice or information, whether oral or written, which the User obtains from TnHS or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. In case the User is not satisfied with any services provided under this site or any portion of the TnHS website(s), or with any of these terms of use, their sole and exclusive remedy is to discontinue using this site after notifying TnHS in writing.

The customer is aware that TnHS provides various services like hotel bookings, car rentals, holidays and would like to learn about them, to enhance his / her travel experience.

The customer hereby specifically authorises TnHS to contact the user with offers on various services offered by it through direct mailers, e-mailers, telephone calls, short messaging services (SMS) or any other medium, from time to time. In case that the customer chooses not to be contacted, he / shall write to Wishcover for specific exclusion at info@webcrs.com.

PROPRIETARY RIGHTS

TnHS may provide the User with contents such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws. The User may use this material only as expressly authorized by TnHS and shall not copy, transmit or create derivative works of such material without express authorization.

The User acknowledges and agrees that he/she shall not upload, post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

TnHS reserves the right to change the terms, conditions, and notices under which the TnHS website is offered, including but not limited to the charges. The user is responsible for regularly reviewing these terms and conditions.

PERSONAL AND NON-COMMERCIAL USE LIMITATION

Unless otherwise specified, the TnHS website is for the user’s personal and non - commercial use. The User may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the TnHS website(s) without the express written approval from TnHS.

RELATIONSHIP

None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of TnHS website or its partner websites, shall be deemed to constitute a partnership between the user and TnHS and no party shall have any authority to bind or shall be deemed to be the agent of the other in any way.

HEADINGS

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website by the User contained herein or any other section or pages of TnHS website or its partner websites or any provision hereof in any manner whatsoever.

INTERPRETATION NUMBER AND GENDER

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words include, includes and including shall be deemed to be followed by the phrase without limitation. Unless the context otherwise requires, the terms herein, hereof, hereto, hereunder and words of similar import refers to this agreement as a whole.

INDEMNIFICATION

The User agrees to indemnify, defend and hold harmless TnHS and/or its affiliates, partner websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by TnHS and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

SEVERABILITY

If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.

DISCLAIMER

Although the information and recommendations at this Internet site are presented in good faith and believed to be correct, TnHS makes no representations or warranties as to the completeness or accuracy of the information.

Information is supplied upon the condition that the persons receiving same will make their own determination as to its suitability for their purposes prior to use. In no event will TnHS be responsible for damages of any nature whatsoever resulting from the use of or reliance upon information from this site or the products to which the information refers.

TnHS does not warrant the accuracy or timeliness of the materials on this site and has no liability for any errors or omissions in the materials.

THIS SITE IS PROVIDED ON AN "AS IS" BASIS. NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR OF ANY OTHER NATURE ARE MADE HEREUNDER WITH RESPECT TO INFORMATION OR THE PRODUCTS TO WHICH INFORMATION REFERS.

ADVICE RECEIVED VIA THE TnHS SITES/SERVICES SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.

TnHS SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING ON ACCOUNT OF YOUR RELYING ON THE CONTENTS OF THE ADVERTISEMENT, WARRANTIES OR FITNESS FOR A PARTICULAR PURPOSE, OR MERCHANTABILITY OR AGAINST INFRINGEMENT. TnHS EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY FOR ANY DAMAGE.

CONTACTING THE WEBSITE

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact info@webcrs.com.

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