Online Review Management

Online reputation has become so important that the internet has become our first go-to stop for everything. Not only do your customers surf the internet to find out more about you, but they also view it as their first source of information. A recent study has concluded that over 70% of people trust what the internet tells them. Most of all, they make decisions based on what they find online.

If someone writes something negative about your business online, it can put you at a severe disadvantage in the long run—especially if you’re not aware of what is being said about you online. You might never know why you didn’t get the desired results from your last marketing campaign, or why there is low occupancy even during peak season.

It’s essential to keep track of what people are saying about you on the internet and take necessary to correct and increase your goodwill.

Our Review Management services include:

Trip advisor

We will gather and managing your business’ reviews on Tripadvisor. We will increase positive reviews through efficiently practiced activities for your business to attain better rankings and reputation. As a crucial digital marketing activity, we will increase your travel and hospitality business reviews diversely, subsequently contributing to maximize returns.

Google Business Account

Google is the primary platform for your customers to interact with your property, we will manage your Google business profile which will allow your customers to understand your business and services through its bio, images and user reviews. We will keep a close watch and regulate reviews that will contribute to your positive online reputation.

Facebook Reviews

We will handle your Facebook reviews and posts to generate compelling content for your business. We will establish a strong customer relationship , and customers to brand awareness and brand loyalty. We will manage your business’ presence among various facebook groups and pages for an impactful social presence.

OTA Reviews

Managing your business’ OTA reviews are integral because they contribute to higher goodwill for your business, which in turn will help your business rank higher on OTA Search results. We increase your positive reviews for positive online reputation management that fosters an increase in sales and revenue.

Gives your guests a reason to book with you. Call us now to know about our comprehensive online review management.

Hospitality KPO Outsourcing

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