Call Center Outsourcing


To capitalize on the untapped potential of emerging markets, travel and hospitality service providers need to leverage superior customer engagement and personalized customer experiences. An increasing number of travel and hospitality service providers are now relying on reputed call center service providers to offer improved services and solutions to its customers in a time and cost-efficient manner.

An expert Call Center Outsourcing Services company like TnHS enables your travel and hospitality business to deliver customer service in an ever-evolving market.

We are leading travel and hospitality call center service providers in India. We have been catering to an extensive list of travel/tour agents, DMCs’ and hotels clients for over 20 years. Our success relies on the emphasis we have placed on the goals of our clients to help them achieve their goals, which in turn helps us achieve ours.

TnHS will provide your travel and hospitality business, access to well-trained professionals, and the latest call center technology. At our call center, we engage with your customers through inbound and outbound voice support, web / live chat, email management, mobile SMS / text and more, our robust technology will ensure that all your customer interactions are streamlined.



TnHS call center services include:

Inquiry handling

Enquiry handling is one of our most availed call center solutions. The inquiries we receive would be handled in a responsible and time-efficient manner to make sure that the customer is thoroughly impressed with your company. Moreover, we offer multi-language support.

Helpdesk

Our helpdesk service functions as an extension of your company for you, where your customers can seek their queries and get bookings. Our helpdesk service provides a world-class customer service experience to your customers to take maximum advantage of each of your customer relationships.

Lead Generation

We generate lists of prospective customers who are interested in your services. TnHS has extensive experience in generating quality leads, which will significantly boost your sales and increase revenue. Our extensive network built with over 20 years experience allows us to carry out in-depth market research and surveys which would enable us to generate leads with high conversion rates.

Service Promotion

Our service promotion services involve raising awareness, encouraging and reminding your potential customers about your travel and hospitality services. We offer robust promotions and ancillary support through our call centre services.

We offer a wide range of other call center services to meet the challenging needs of the companies involved in the hospitality and travel sectors.

Our ability to work closely with our clients to a time-bound, quality controlled, and customized manner has made us one of the leading BPO service providers in the travel and hospitality sector. Moreover, all our services can be customized to meet the specific needs of our clients. To know more about our call center services get in touch with us.

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