Business process outsourcing companies

About Us


Tnh BPO/ KPO Services is committed to deliver innovation and business excellence across the entire spectrum of Travel and Hospitality domain. TnhBPO is a sister concern of CRS Technologies Pvt Ltd under the brand of WebCRS.

WebCRS is the backbone of TnhBPO to redefine the future of travel trade business and hospitality sector. Travel companies and hoteliers can spend more time focusing on their core business activities and assigning their operational and back-office work to TnHBPO. Apart from reducing overheads, operating costs and capital expenditure, Outsourcing can also improve service quality by reducing response time.

CRS Technologies India Private Limited have been into Reservations Technology for Hotels since 1999 and handle 400 plus hotels in the country and have researched and implemented different technologies for travel trade like portals and back office automation.

Customer Experiences
Customer Experiences
Customer Retention
Customer Retention
Sales Effectiveness
Sales Effectiveness
Cost Management
Cost Management
Business process outsourcing companies

Advantages (USP of TnhBPO)

Long Term Relationships

We invest in relationships with our customers, clients, team members and partners to create substantial value for these stakeholders. TnhBPO commits to relationships that are synergistic and long-term.

Business process outsourcing companies Flexible Delivery Model

Onsite staffing with a Local Delivery Model where resources work directly at the client site and managed by the client. Onsite/offshore using a Global Delivery Model enables a client engagement team which drives knowledge transition, client satisfaction and service execution.

Business process outsourcing companies Service Level Agreements (SLA’s)

We guarantee for the performance using SLA’s where the initial processes are benchmarked and then tracked with respect to the performances. These are then correlated to actual business metrics. Monthly performance dashboards are shared with the management team to track against the SLA.

Business process outsourcing companies Minimized risk and improved quality

Business process outsourcing companies Revenue Management

Business process outsourcing companies High returns on investments

Business process outsourcing companies Reduced processing cost and time

Business process outsourcing companies Enhanced productivity of travel agents and hotel partners

Business process outsourcing companies Process standardization and improvement

Business process outsourcing companies Increased customer satisfaction

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